Terms & Conditions of Sale
Terms & Conditions of Sale
Welcome to the online store (the "Store") provided by ECO Hockey LLC Your purchase of products ("Products") from the Store constitutes your agreement to be bound by these Terms & Conditions of Sale ("Terms & Conditions") and any additional terms we provide, including but not limited to our Guarantee and the terms of the Limited Warranty.
THIS IS A LEGAL AGREEMENT. BY PLACING AN ORDER FOR PRODUCTS YOU ARE ACCEPTING AND AGREEING TO THESE TERMS & CONDITIONS. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE TO THESE TERMS & CONDITIONS. YOU REPRESENT THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO PURCHASE AND USE PRODUCTS AND TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS & CONDITIONS, YOU SHOULD NOT PURCHASE THE PRODUCTS.
We reserve the right to change these Terms & Conditions at any time, so please review the Terms & Conditions each time prior to making a purchase from the Store. Every time you order Products from GoalieParts.com, the Terms & Conditions in force at that time will apply between you and ECO Hockey LLC. If you have any questions regarding these Terms & Conditions, you can email firstname.lastname@example.org.
The Store is for retail sales to private consumers only. Please contact email@example.com if you wish to purchase wholesale supplies.
Please read these terms carefully. They require the use of binding arbitration to resolve disputes rather than jury trials or class actions. Please follow the instructions in the Dispute Resolution and Arbitration section below if you wish to opt out of this provision. As a consumer, you have certain legal rights. The disclaimers, exclusions, and limitations of liability under these Terms & Conditions will not apply to the extent prohibited by applicable law. Some jurisdictions do not allow the exclusion of implied warranties, including exclusions relating to products or services that are faulty or not as described, or the exclusion or limitation of incidental or consequential damages or other rights. For a full description of your legal rights you should refer to the laws applicable in your country or jurisdiction. Nothing in these Terms & Conditions will affect those other legal rights.
Although the Store is accessible worldwide, the Products offered on the Store are not designed for use in all countries or with all hockey associations. If you choose to access the Store and/or use the Products you do so on your own initiative and you are solely responsible for complying with applicable local laws in your country and your governing hockey association. You understand and accept that the Store and the Products are not designed for use in all hockey associations and some or all of the features of the Store and Products may not be appropriate for use in such an association. To the extent permissible by law, ECO Hockey LLC accepts no responsibility or liability for any damage or loss caused by your access or use of the Store or Products in any Country or hockey association that prohibits the use of such items.
You acknowledge that you have verified the compatibility of the Products you are purchasing with your other equipment You are solely responsible for determining the compatibility of the Products with other equipment. If you have any questions regarding the compatibility please email us at firstname.lastname@example.org. You accept that lack of compatibility is not a valid claim under the warranty provided with your Products and does not otherwise constitute a basis for receiving a refund after the 15-day refund policy described below.
2. Reservations and Pre-Orders.
Your placement of a reservation and pre-order does not create a contract for sale.
By placing a reservation and pre-order for a Product that is not yet available for sale, you make an offer to ECO Hockey LLC to purchase the Product subject to these Terms & Conditions.
You may cancel your order to purchase Products at any time prior to shipment and you will be refunded in full. Unless the item that you purchased is a custom item, and it is non-refundable at the point of purchase.
ECO Hockey LLC reserves the right to cancel or refuse any order for any reason at any time prior to shipment, including after an order has been submitted, whether or not the order has been confirmed. We may attempt to contact you if all or a portion of your order is cancelled, or if additional information is needed to complete and accept your order.
By providing a credit card or other payment method accepted by ECO Hockey LLC you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and other charges). If the payment method you provide cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your order. In the event you want to change or update payment information associated with your account, you can do so at any time by logging into your account and editing your payment information.
4. Availability and Pricing.
All Products offered on the Store are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order and to discontinue offering certain Products without prior notice. Prices for the Products and Subscription Services are subject to change at any time, but changes will not affect any order for Products you have already placed.
5. Sales Tax.
Depending on the order, ECO Hockey LLC calculates and charges sales tax in accordance with applicable laws.
6. Resale and Transfer.
Purchases made on the Store are intended for end users only, and are not authorized for resale. Title for Products purchased from the Store passes to the purchaser at the time of delivery by ECO Hockey LLC to the freight carrier, but ECO Hockey LLC and/or the freight carrier will be responsible for any Product loss or damage that occurs when the Product is in transit to you.
7. Shipping and Delivery.
Prices for the Products do not include shipping costs. Our delivery charges and methods are as described on the Store website from time to time. In the United States, we offer three methods of shipment: USPS, Fed Ex, and UPS. In Canada and worldwide, we use the following methods of shipment: UPS, USPS/Canada Post, DHL, Fed Ex. The estimated arrival or delivery date is not a guaranteed delivery date for your order. Refused deliveries will be returned to our warehouse. It may take up to 45 days for the returned items to be identified as refused and processed for a refund.
ANY INTERNATIONAL SHIPMENT is considered delivered once it leaves our warehouse. It is not our responsibility if the carrier or the destination countries customs office loses a shipment. We will do our best to help track but refunds will not be processed for packages that are not delivered or are pending delivery.
AS APPLICABLE. You are responsible for complying with all applicable laws and regulations of the country for which the Product is destined. We are not liable or responsible if you break any such law.
ECO Hockey LLC is not responsible for any injury or damage caused by self-installation.
9. Cancelations or Returns for Refund.
If, for any reason, you want to return the Product you purchased from the Store for a refund, you must notify us no later than 15 days following the date of delivery of the product (the "Cancellation Period"). To initiate a return, you must inform us of your decision within the Cancellation Period by contacting customer support and clearly stating your desire to return the Product. Although it will not affect your right to a refund, please include details on where and when you purchased the Product and your reason for returning the Product. ECO Hockey LLC customer service will provide you with a Return Materials Authorization ("RMA") that must be included with your return shipment to ECO Hockey LLC so ECO Hockey LLC can identify your shipment and with a return address. If you purchased the Product from somewhere other than the Store, please contact that reseller to obtain a refund. Please note Closeout, Sale, or Custom Items are not eligible to be returned.
To receive a refund, you must return your Product (and any promotional merchandise supplied with the Product) with an RMA within the 14 days following the day on which you notify Goalieparts.com customer support that you desire to return your Product. Unless the Product is faulty or not as described, you will be responsible for all costs associated with returning the Product to us (including the cost of shipping the Product back to ECO Hockey LLC). We will refund the price you paid for the Product minus original delivery cost, less the value of any promotional merchandise or discounts you received. We may reduce the amount of your refund to reflect any reduction in the value of the Product, as determined in our sole discretion, caused by your handling them in a way which goes beyond what is necessary to establish their nature, characteristics and functioning (e.g., beyond what would normally be permitted in a shop).
Order cancelations will be taken prior to shipping the item. Custom items are subject to a 10% cancelation penalty.
Any refunds with paypal will be refunded minus a 5% + $0.30 cancellation fee.
We will process the refund due to you as soon as possible and, in any case, within 10 days from the date of receipt by ECO Hockey LLC of the returned Product. The Product is not eligible for a refund after the 15-day period.
10. Dispute Resolution and Arbitration PLEASE READ THIS SECTION CAREFULLY. FOLLOW THE INSTRUCTIONS BELOW IF YOU WISH TO OPT OUT OF THE REQUIREMENT OF ARBITRATION ON AN INDIVIDUAL BASIS.
(a) Arbitration. ECO Hockey LLC and you agree to arbitrate all disputes and claims that arise from or relating to these Terms & Conditions or your use of the Products in any way. This agreement to arbitrate is intended to be broadly interpreted, including, for example:
• claims arising out of or relating to any aspect of the relationship between us that is created by or involves these Terms & Conditions and/or your use of the Products and/or Subscription Services, regardless of the legal theory;
• claims for mental or emotional distress or other emotional/mental injury arising from the relationship between us;
• claims that arose before you accepted these Terms & Conditions (such as claims related to disclosures or the marketing of the Products and/or Subscription Services or the process for seeking approval to use the Products and/or Subscription Services);
• claims that may arise after the termination of your use of the Products and/or Subscription Services or any agreement between us; and
• claims brought by or against our respective subsidiaries, parent companies, members, affiliates, as well as the respective officers, directors, employees, agents, predecessors, successors, and assigns of these entities, you, and ECO Hockey LLC.
This arbitration agreement does not preclude either of us from bringing an individualized action in small claims court. It also does not preclude either of us from seeking an individualized preliminary injunction or temporary restraining order, pending arbitration, in any court that has jurisdiction. Nor does this arbitration agreement bar you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf. In addition, you or ECO Hockey LLC may seek injunctive or other equitable relief to protect your or its trade secrets and intellectual property rights or to prevent loss or damage to its services in any court with competent jurisdiction.
You agree that, by entering into this agreement, we are each waiving the right to a trial by jury or to participate in a class or representative action. These Terms & Conditions evidence a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.
(b) Notice of disputes. If either of us intends to seek arbitration of a dispute, that party must provide the other with notice in writing. The notice to ECO Hockey LLC should be sent to ECO Hockey LLC 1810 Woodview Ct Darien IL 60561.
ECO Hockey LLC will send notice to you at the e‑mail and/or mailing addresses associated with your account. Your notice to ECO Hockey LLC must (a) provide your name, mailing address, and email address; (b) describe the dispute; and (c) state the relief you are requesting. If we are unable to reach an agreement to resolve the dispute within 60 days after the notice is received, you or we may commence arbitration.
(c) Arbitration procedures. The arbitration will be governed by the Consumer Arbitration Rules ("AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Terms, and will be administered by the AAA. The AAA Rules are available online at www.adr.org or by calling the AAA at 1‑800‑778‑7879. If the AAA is unavailable, the parties shall agree to another arbitration provider or the court shall appoint a substitute. Unless you and we agree otherwise, any arbitration hearings will take place in the USA. If the value of your claim is $10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, by telephone, or by an in-person hearing. If the value of your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of this arbitration provision or the arbitrability of disputes are for the court to decide. The arbitrator may consider but is not bound by rulings in other arbitrations between ECO Hockey LLC and ECO Hockey LLC users. The arbitrator can award the same individualized damages and relief that a court can award. Judgment on the award may be entered by any court having jurisdiction.
(d) Costs of arbitration. The AAA’s fee schedule is subject to change and may be found in the AAA Rules (available online at www.adr.org or by calling the AAA at 1‑800‑778‑7879). ECO Hockey LLC will pay all AAA filing, administrative, and arbitrator fees for any arbitration that ECO Hockey LLC commences. The allocation of AAA fees will be governed by the AAA Rules (unless the law of your state requires ECO Hockey LLC to pay all such fees). If, however, the arbitrator finds that either the substance of your claim or the relief sought is frivolous or brought for an improper purpose (as measured by the standards in Federal Rule of Civil Procedure 11(b)), then the payment of all AAA fees shall be governed by the AAA Rules. In such cases, the arbitrator may direct you to reimburse ECO Hockey LLC for amounts that ECO Hockey paid on your behalf.
(e) No class arbitration. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. YOU AND ECO HOCKEY LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. Further, unless all affected parties agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. If a court decides that applicable law precludes enforcement of any of this subsection’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.
(f) 30-Day Opt-Out Period. If you do not wish to be bound by the arbitration and class-action waiver provisions in this section 10, you must notify ECO Hockey LLC in writing within 30 days of the date that you first accept these Terms & Conditions (unless a longer period is required by applicable law). Your written notification must be mailed to ECO Hockey LLC at the following address: ECO Hockey LLC 1810 Woodview Ct Darien IL 60561. Subject to section 10(g) below, if you do not notify ECO Hockey LLC in accordance with this section 11(f), you agree to be bound by the arbitration and class-action waiver provisions of these Terms & Conditions, including such provisions in any Terms & Conditions revised after the date of your first acceptance.
Such notification must include: (a) your name, (b) the email address associated with your GoalieParts.com account, (c) your mailing address, and (d) a statement that you do not wish to resolve disputes with ECO Hockey LLC through arbitration. This notification affects these Terms & Conditions only; if you previously entered into other arbitration agreements with ECO Hockey LLC or enter into other such agreements in the future, your notification that you are opting out of the arbitration provision in these Terms & Conditions shall not affect the other arbitration agreements between you and ECO Hockey LLC.
(g) Future changes to arbitration provision. If ECO Hockey LLC makes any changes to the Dispute Resolutions and Arbitration section of these Terms & Conditions (other than a change to the address at which ECO Hockey, LLC will receive notices of dispute, opt-out notices, or rejections of future changes to the Dispute Resolution and Arbitration section), you may reject any such change by sending us written notice within 30 days of the change to ECO Hockey LLC 1810 Woodview Ct Darien IL 60561. It is not necessary to send us a rejection of a future change to the Dispute Resolution and Arbitration section of these Terms & Conditions if you had properly opted out of the arbitration and class-action waiver provisions in this section 10 within the first 30 days after you first accepted these Terms & Conditions. If you have not properly opted out of the arbitration and class-action waiver provisions in this section 10, by rejecting a future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this arbitration provision, as modified by any changes you did not reject.
11. Warranties and Disclaimers.
As far as permitted by applicable law, the Store, and all content available on the Store, is provided on an "as-is" basis without warranties or conditions of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. All products and services purchased through the Store are provided on an "as-is" basis unless otherwise noted in the Limited Warranty included with a Product. With respect to ECO Hockey LLC Products, you may choose whether to make a claim under these Terms & Conditions or the Limited Warranty or both, but you may not recover twice in respect of the same loss. To initiate a return under the Limited Warranty for your GoalieParts.com purchased Product, you should ECO Hockey LLC.
You use any Products at your own discretion and risk. You will be solely responsible for (and ECO Hockey LLC disclaims) any and all loss, liability or damages resulting from your use of a Product. ECO Hockey LLC gives no warranty regarding the life of a Product. Actual product life may vary depending on a number of factors, including the level of play, use, storage, environment, and other factors.
12. Limitation of Liability.
Nothing in these Terms & Conditions and in particular within this "Limitation of Liability" section shall attempt to exclude or limit liability that cannot be excluded under applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL (A) ECO Hockey LLC BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES , EVEN IF ECO Hockey LLC KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND (B) ECO Hockey LLC's TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THE PRODUCTS, WHETHER IN CONTRACT OR TORT OR OTHERWISE, EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO ECO Hockey LLC OR ECO Hockey LLC's AUTHORIZED RESELLER FOR THE PRODUCT AT ISSUE IN THE PRIOR SIX (6)MONTHS (IF ANY). THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM.
13. Data Protection.
By placing an order for Products, you agree and understand that ECO Hockey LLC may store, share, process and use data collected from your order form or phone/fax/email order for the purposes of processing the order. ECO Hockey LLC may also share such data except of depth or 3D capture imaging globally with its subsidiaries. ECO Hockey LLC will protect your information. ECO Hockey LLC works with other companies that help ECO Hockey LLC provide Products to you, such as freight carriers and credit card processing companies, and ECO Hockey LLC may have to share certain information with these companies for this purpose.
Our use of depth or 3D capture imaging, with direct scanners or with an app, is for the express purpose of personal equipment fitting. All data transmitted to our server will be kept private and secure using industry wide best practices. In accordance with this policy, we shall protect our users’ data during and after the capture process from access by any third parties no relevant to the equipment fitting process. We will explicitly not use any user data for marketing, advertising, or any form of 3rd party data mining without the express permission of the user. In the event of a data breach, all users with compromised data will be notified and all efforts will be made to recover, protect, and/or erase the compromised data. If, after submitting their data, a user requests that it will be deleted or removed from our system, for whatever purpose, we will desist from further use of the data and delete the data as requested.
14. Electronic Communications.
You are communicating with ECO Hockey LLC electronically when you use the Store or send email to ECO Hockey LLC. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. When you order in the Store, we collect and store your email address. From that point forward, your email address is used to send you information about ECO Hockey LLC's products and services unless you opt-out of such emails using the opt-out link in the emails.
15. ECO Hockey LLC may provide notifications to you as required by law or for marketing or other purposes via (at its option) email to the primary email associated with your ECO Hockey LLC account, hard copy, or posting of such notice on the ECO Hockey LLC website. ECO Hockey LLC is not responsible for any automatic filtering you or your network provider may apply to email notifications. ECO Hockey LLC recommends that you add @goalieparts.com URLs to your email address book to help ensure you receive email notifications from ECO Hockey LLC.
16. Force Majeure.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an act or event beyond our reasonable control, including without limitation acts of God, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, terrorist attack, war, fire, explosion, storm, flood, earthquake, epidemic or other natural disaster, failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
17. Protection of Confidentiality and Intellectual Property Rights.
Notwithstanding the foregoing, ECO Hockey LLC may seek injunctive or other equitable relief to protect its confidential information and intellectual property rights or to prevent loss of data or damage to its servers in any court of competent jurisdiction.
If any part of these Terms & Conditions becomes illegal, invalid, unenforceable, or prohibited in any respect under any applicable law or regulation, such provision or part thereof will be deemed to not form part of the contract between us. The legality, validity or enforceability of the remainder of these Terms & Conditions will remain in full force and effect.
The obligations in Sections 10, 11, 12, 13, and 14 through 21 will survive any expiration or termination of these Terms.
Failure or delay by us to enforce any these Terms & Conditions will not constitute a waiver of our rights against you and does not affect our right to require future performance thereof.
21. Governing Law and Jurisdiction.
These Terms & Conditions are governed by the laws of the State of Illinois without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. You agree to submit to the personal jurisdiction of the state and federal courts in or for Dupage County, Illinois for the purpose of litigating all such claims or disputes, unless such claim or dispute is required to be arbitrated as set forth in an above section.